These Terms and Conditions will govern all trade between Galatine Group Ltd and all Clients.
1. Services Offered:
a. Galatine Group (hereinafter referred to as “Galatine Group”) undertakes to provide professional manned security services in accordance with the terms outlined in this agreement.
b. The specific scope of services, including but not limited to the number of security personnel, their duties, working hours, and any additional requirements, will be mutually agreed upon in writing between the Company and the Client. Any amendments or modifications to the agreed-upon services must be documented in writing and approved by both parties.
2. Duration of Services:
a. The commencement and conclusion dates of the services provided by Galatine Group will be explicitly outlined in the agreement. This duration may be subject to extension or modification by mutual agreement in writing.
b. Termination conditions and notice periods will be clearly specified in the agreement. Both the Company and the Client reserve the right to terminate the services under stipulated conditions. In the event of termination, the responsible party will adhere to the agreed-upon notice period, and any applicable fees or conditions related to termination will be detailed in the agreement.
3. Fees and Payments:
a. The Client acknowledges and agrees to remit payment to Galatine Group in accordance with the fee structure detailed in the agreement. Fees may cover a range of services and will be clearly outlined to avoid any ambiguity.
b. Payment terms, including the frequency of invoicing (e.g, immediately, monthly, quarterly), the due date for payments, and acceptable modes of payment, will be explicitly stated in the agreement. Any applicable taxes, surcharges, or additional fees will also be clearly outlined, ensuring transparency in financial transactions between the Client and the Company.
4. Client Obligations:
a. The Client commits to facilitating necessary access and cooperation to enable the seamless provision of security services by Galatine Group. This includes but is not limited to providing access to relevant premises, information, and resources essential for effective security operations.
b. The Client acknowledges that adherence to established security protocols is crucial for the successful execution of services. Any breach of security protocols by the Client may result in the immediate termination of services by the Company. The termination will be in accordance with the terms outlined in the agreement, and the Client will be responsible for any fees or charges associated with the termination.
5. Confidentiality:
a. Galatine Group and its personnel are committed to treating all information obtained during the provision of services as confidential. This includes, but is not limited to, sensitive data, security protocols, and any proprietary information pertaining to the operations of the Client.
b. The Client agrees not to disclose, share, or disseminate any proprietary information related to the security procedures implemented by Galatine Group. This commitment to confidentiality extends beyond the duration of the agreement and remains in effect even after the termination of services. Any unauthorized disclosure by the Client may result in legal action and the enforcement of remedies as outlined in the agreement.
6. Insurance:
a. Galatine Group is committed to maintaining appropriate insurance coverage to safeguard its operations. This coverage may include, but is not limited to, liability insurance and coverage for security personnel. The details of the insurance coverage will be made available upon request.
The Client acknowledges that outside of reasonable professional liability (to be determined by Galatine’s Insurance Company) it is for the Client to ensure that they are fully covered by their own Insurance at all times see b. below.
b. The Client acknowledges and agrees to be responsible for insuring its own property and assets. This includes, but is not limited to, any equipment, premises, or valuables under the purview of the security services provided by Galatine Group. The Client is encouraged to review and verify its insurance coverage to ensure alignment with its specific needs and circumstances.
7. Liability:
a. Galatine Group shall not be held liable for any loss or damage arising from events beyond its control, including but not limited to acts of nature, force majeure, or unforeseen circumstances. The Company will make reasonable efforts to mitigate risks, but certain events may be beyond its influence.
b. The Client acknowledges and agrees that it is responsible for securing necessary insurance coverage to mitigate and manage potential losses. It is the Client’s responsibility to review and assess the adequacy of its insurance coverage to protect against any risks or liabilities that may arise during the provision of security services by Group.
8. Dispute Resolution:
a. Any disputes or disagreements arising from this agreement will be resolved through arbitration in accordance with the laws of the United Kingdom. Both parties agree to engage in good faith negotiations to amicably resolve any issues before resorting to arbitration.
b. The arbitration process will be conducted by a mutually agreed-upon arbitrator or, in the absence of an agreement, by an arbitrator appointed by a relevant legal authority. The decision of the arbitrator will be final and binding on both parties. Each party will bear its own costs associated with the arbitration process unless otherwise determined by the arbitrator.
By entering into this agreement, both parties mutually waive their right to pursue disputes through litigation in court, except where arbitration is not permitted or applicable by law.
9. Termination:
a. Either party retains the right to terminate this agreement by providing written notice as specified in the agreement. The notice period and any specific conditions or requirements for termination will be clearly outlined in the agreement.
b. In the event of termination by the Client without due cause, the Client agrees to compensate Galatine Group for any agreed-upon fees covering the remainder of the contract term. The terms and conditions for such payments will be clearly stipulated in the agreement. Termination by the Company, when justified by due cause, will follow the procedures outlined in the agreement and may include provisions for the reimbursement of any prepaid fees or charges.
10. Governing Law:
This agreement shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes, interpretations, or legal actions arising under or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. Both parties expressly consent to the jurisdiction of said courts and waive any objections to venue in those courts.
11. Amendments:
Any amendments or modifications to this agreement must be made in writing and require the mutual consent of both parties. No amendment shall be considered effective unless executed in writing and duly signed by authorized representatives of Galatine Group and the Client. This provision applies to any changes, additions, or deletions to the terms and conditions outlined in this agreement.